Terms of Service

These Terms of Service (“Terms”) apply to your access to and use of the EZ Sign® website (the “Website”) operated by San Technology Co., Ltd. (“Santek,” “we,” “us,” or “our”).

By accessing, browsing, or using the Website, or by purchasing products through the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Use of the Website

You may use the Website to browse our products, obtain information about EZ Sign®, and purchase products through the methods provided on the Website.

When placing an order, you may be required to provide certain information, including your name, shipping address, email address, telephone number, and payment information. You agree to provide accurate and complete information and to keep your information up to date.

You are responsible for maintaining the confidentiality of any account information or credentials associated with your use of the Website.

2. User Information and Privacy

We collect and use personal information in accordance with our Privacy Policy.

We will not disclose your personal information to third parties except as described in our Privacy Policy, as necessary to provide our products and services, or when disclosure is required by applicable law or by a government or regulatory authority.

For more information about how we collect, use, and protect your personal information, please review our Privacy Policy.

3. Orders and Purchases

You may purchase products offered for sale through the Website in accordance with the ordering procedures provided on the Website.

All orders are subject to product availability and our acceptance of your order. We reserve the right to refuse or cancel an order for reasons including, but not limited to, product availability, pricing or listing errors, suspected fraudulent activity, or other circumstances that we reasonably determine require cancellation.

If we cancel an order after payment has been received, we will provide an appropriate refund in accordance with our applicable refund policy.

4. Shipping and Delivery

Shipping charges, if applicable, will be displayed during the checkout process and are the responsibility of the purchaser unless otherwise stated.

Orders will be shipped using the carrier or shipping method selected or designated by us.

Estimated delivery dates are provided for reference only and are not guaranteed unless expressly stated otherwise. We are not responsible for delays caused by circumstances beyond our reasonable control, including carrier delays, severe weather, natural disasters, customs delays, or other unforeseen events.

Unless otherwise stated on the Website, products purchased through the U.S. store will be shipped to addresses within the United States.

5. Payment

You agree to pay the purchase price and any applicable shipping charges, taxes, and other charges displayed during checkout.

Payment may be made using the payment methods available on the Website at the time of purchase.

We may use third-party payment processors to securely process payments. Your use of those payment services may also be subject to the terms and privacy policies of the applicable payment provider.

6. Returns, Exchanges, and Refunds

If you receive a product that is defective, damaged upon arrival, or materially different from the product you ordered, please contact us within the period specified in our Return and Refund Policy.

Subject to the applicable policy and eligibility requirements, we may offer a replacement, exchange, or refund.

For complete information regarding returns, exchanges, and refunds, please refer to our Return and Refund Policy.

7. Website Changes, Suspension, and Termination

We may modify, update, suspend, or discontinue all or part of the Website or its features at any time, with or without notice.

We may also update product information, pricing, availability, and other Website content from time to time.

To the extent permitted by applicable law, we are not responsible for losses resulting from the temporary or permanent unavailability of the Website or any of its features.

8. Prohibited Use

You agree not to:

• Use the Website for any unlawful or unauthorized purpose;

• Violate any applicable federal, state, or local law or regulation;

• Interfere with or attempt to compromise the operation or security of the Website;

• Access or attempt to access areas or systems that you are not authorized to access;

• Copy, reproduce, distribute, modify, or exploit Website content without our prior written permission;

• Infringe upon the intellectual property or other rights of Santek or any third party; or

• Use the Website in a manner that could damage, disable, overburden, or impair the Website or interfere with other users' access to it.

We reserve the right to restrict or terminate access to the Website if we reasonably believe that you have violated these Terms or otherwise misused the Website.

9. Intellectual Property

All content on the Website, including text, photographs, graphics, logos, product images, designs, videos, software, trademarks, and other materials, is owned by or licensed to Santek or its affiliates and is protected by applicable intellectual property laws.

EZ Sign® and related trademarks, logos, and product names may not be used without our prior written permission.

Nothing in these Terms grants you any ownership rights or licenses to our intellectual property except for the limited right to access and use the Website for its intended purposes.

10. Commercial Use

Unless expressly authorized by Santek, you may not use the Website or its content for unauthorized commercial activities, including unauthorized resale, advertising, solicitation, or other commercial purposes.

Authorized distributors, resellers, business customers, and other commercial users may be subject to separate terms or agreements.

11. Changes to These Terms

We may update or modify these Terms from time to time.

When we make changes, we may post the updated Terms on the Website and update the “Last Updated” date below. Your continued use of the Website after the updated Terms become effective constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

12. Disclaimers

The Website and its content are provided on an “as is” and “as available” basis, except as otherwise expressly provided in these Terms or required by applicable law.

To the extent permitted by applicable law, we do not guarantee that the Website will always be available, uninterrupted, secure, or free from errors.

We also do not guarantee that information provided on the Website will always be complete, accurate, or current. Product specifications, availability, pricing, images, and other information may be updated or changed without notice.

Nothing in these Terms limits any rights or warranties that cannot be excluded or limited under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Santek and its affiliates, officers, directors, employees, agents, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, the Website or products purchased through the Website, except where such limitation is prohibited by applicable law.

To the extent permitted by applicable law, our total liability arising out of or relating to your use of the Website or any purchase made through the Website will be limited to the amount you paid for the product or service giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

14. Governing Law and Dispute Resolution

These Terms will be governed by and interpreted in accordance with the laws applicable to the jurisdiction specified in the applicable purchase agreement or, where no such agreement exists, the applicable laws of the State of California, United States, without regard to its conflict-of-law principles.

Any dispute arising out of or relating to these Terms or your use of the Website will be resolved in the courts located in United States, California, unless otherwise required by applicable law.

Nothing in this section limits any rights or remedies that consumers may have under applicable federal or state law.

15. Contact Information

If you have any questions about these Terms, your order, or the Website, please contact us:

San Technology Co., Ltd.

6210 Marindustry Dr
San Diego, CA 92121
United States

Phone: 858 550 9000
Email: santekshop@santek.us

Effective Date

Effective Date: March 1, 2024
Last Updated: Aug 13, 2026