Legal Information
Legal Information
Store Manager
Mitsuko Racey
Address & Contact Information
6210 Marindustry Dr.
San Diego, CA 92121
Phone: 858 550 9000
Hours: 10:00 AM～5:00 PM PST (Monday–Friday, excluding Japanese national holidays)
Please note that our phone lines may be busy at times. For urgent inquiries, please contact us using the Request a Quote / Contact Us form at the top of this page.
Shop Website
Product Price
Please refer to the individual product pages for current prices.
Additional Costs
Shipping: Shipping costs vary depending on the type and quantity of products ordered.
Payment Methods
Credit Card
Paymet Terms
Payment will be processed in accordance with the terms and conditions of your credit card provider.
Shipping & Delivery
Orders will be shipped within 5 business days of the order date.
Please note that we do not ship on weekends or Japanese national holidays.
Shipping may be delayed in the event of unforeseen circumstances, carrier disruptions, or periods of high shipping volume.
Returns & Exchanges
As a general rule, we accept returns and exchanges only for products that are unopened and unused and within 8 days of delivery.
Products that are not eligible for returns or exchanges will be clearly marked “Not eligible for return or exchange” on the respective product page.
Returns or exchanges due to customer preference or other reasons attributable to the customer may be declined depending on the circumstances.
If you would like to request a return or exchange, please contact us within 8 days of delivery using the “Request a Quote / Contact Us" form at the top of this page. Our team will provide instructions on how to return the product.
For returns or exchanges requested for reasons attributable to the customer, return shipping costs and any applicable refund processing fees are the responsibility of the customer.