Shipping Policy
Last updated: February 2026
San Technology, Inc. ships products domestically within the United States and internationally to select countries.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.
You will receive a shipping confirmation email once your order has shipped.
2. Shipping Rates & Delivery Estimates
United States
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Standard Shipping: 3–7 business days
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Shipping costs are calculated at checkout or included in the product price where applicable.
International Shipping
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Delivery times vary by destination and carrier.
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International shipping fees are shown at checkout or included in the product price.
Please note: delivery delays may occur due to customs clearance, weather conditions, or carrier issues.
3. Customs, Duties & Taxes (International Orders)
San Technology, Inc. is not responsible for customs duties, import taxes, or VAT applied to international orders.
These charges are the responsibility of the customer and are determined by the destination country.
4. Shipping Carriers
We ship orders using major carriers such as:
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UPS
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FedEx
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DHL
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USPS
Carrier selection depends on destination and order size.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Tracking information may take up to 24 hours to become active.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at: santekshop@santek.us
We will work with the carrier to resolve the issue as quickly as possible.
7. Contact Us
If you have any questions about shipping, please contact:
San Technology, Inc.
6210 Marindustry Dr.
San Diego, CA 92121
+1 (858) 550-9000
Mon–Fri: 9:00–18:00 (PST)